We value your privacy and in this privacy statement we explain how we process your personal data. We are committed to respecting your privacy and complying with national and international regulations when processing personal data.
Ruukin Kehräämö ja puoti Oy
+358 44 3721813
|Ruukin Kehräämö / Customer register
|Customers and potential customers
1. The right to prohibit direct marketing
The registrant has the right to refuse direct marketing at any time. Every e-mail sent by Ruukin Kehräämö has a link from which you can directly cancel the subscription to the newsletter.
2. The right to check your own data (right to check)
Everyone has the right to know what information about them is stored in the personal register. You can ask us to check your information by proving your identity.
3. The right to demand correction or deletion of information
Ruukin Kehräämö removes, corrects and completes incorrect, unnecessary, incomplete or outdated information at the request of the data subject.
The registered person has the right to request the deletion of data if data processing is not necessary. We process the deletion request, after which we either delete the data or provide a justified reason why the data cannot be deleted.
It should be noted that the controller may have a statutory or other right not to delete the requested information. The registrar is obliged to keep the accounting material in accordance with the period (10 years) defined in the Accounting Act (Chapter 2, Section 10). For this reason, accounting-related material cannot be deleted before the deadline expires.
4. The right to restrict processing
The registered person has the right to demand that the active processing of his personal data be restricted, for example, when they disputes the accuracy of their personal data and demands that this personal data be corrected or deleted. In this case, the personal data in question may only be stored, not processed in any other way.
5. The right to object to the processing of personal data
The registered person can object to the processing of personal data if they feels that the personal data has been processed unlawfully.
6. The right to transfer data from one system to another
Insofar as the data subject has themself submitted information to the customer register, which is processed on the basis of the consent or mandate given by the data subject, the data subject has the right to receive such information, as a rule, in machine-readable form and the right to transfer this information to another data controller.
7. The right to withdraw consent
If personal data is processed based on the data subject's consent, the data subject has the right to withdraw his consent by notifying Ruukin Kehräämö.
8. The right to file a complaint with the supervisory authority
The registered person has the right to file a complaint with the competent supervisory authority if the data controller has not complied with applicable data protection regulations in its operations.
Please note that proof of identity must be provided in connection with all inquiries and requests related to the register.
|Purpose of use of personal data
We process personal data in matters related to customer management (e.g. to produce and deliver services, for invoicing and collection, to process complaints, in customer support and to measure customer satisfaction), in customer communication and in the marketing and development of services offered by Ruukin Kehräämö and its partners.
Your data may also be collected and processed to fulfill legal obligations, such as for accounting and regulatory purposes. We collect, store and process personal data only for predefined purposes.
|Processing of personal data
We make sure that we always have a legal basis for processing your personal data.
We process data mainly for the fulfillment and preparation of contracts (e.g. production and delivery of our services, customer management, processing complaints and customer feedback) and based on our legitimate interest (e.g. direct marketing to our customers and product development of our services).
With your consent, we may use your email address to send newsletters and marketing letters or process your other information based on your consent. If we only process your data based on your consent, you can withdraw your consent at any time.
We may also process your data to fulfill legal obligations, such as for accounting and regulatory purposes.
|What personal data do we collect?
Information such as the following can be saved from the registration:
Other information collected with the customer's consent.
|From which sources do we collect personal data?
We collect personal information about you from you when contacting us or in connection with a purchase. We also collect data at events or trainings.
With the help of Google Analytics and Microsoft Bing Webmaster tools, we collect visitor information on our website so that we can analyze and develop our website even better. The information is automatically saved in the register when the user leaves the information on our website or when using the www.ruukkinkehraamo.fi/com service. We also collect non-identified information through social media channels using their own tools.
|Data transfer or disclosure
As a rule, your personal data is processed by Ruukin Kehräämö staff in their work. Your information may also be disclosed to our subcontractors and partners based on a written agreement. Our subcontractors and partners process personal data in an agreed manner to promote legal purposes. These include, for example, data center and cloud services for data storage, suppliers of the IT systems we use, and external services purchased to support sales and marketing.
We may also disclose information otherwise to fulfill contractual obligations or when required by law or a competent authority. We may also disclose your information if we are involved in a business transaction.
We may hand over anonymized or statistical information that cannot be linked to a person. If such information can no longer be considered as personal information, we may also disclose information to third parties for purposes other than those mentioned here.
|Will your data be transferred outside the EU?
In processing your personal data, we use service providers who may have access to your personal data from outside the EU/EEA area, such as Canada. We take care of the appropriate and legal implementation of the transfers in accordance with the legislation on the processing of personal data.
In all situations, we transfer your personal data outside the EU/EEA area only on one of the legal grounds mentioned below:
|Storage of personal data
|We only keep your personal data for the time necessary to fulfill the purposes described in this statement. In addition, some information can be kept longer to the extent that it is necessary to fulfill the obligations set by law, such as accounting responsibilities. Unnecessary information is deleted regularly.
|How is your data secured?
We respect the confidentiality of your personal data.
Personal data is protected from access by outsiders with firewalls, anti-virus programs, personal user IDs and passwords. Access to personal data is only available to persons authorized by Ruukki spinning mill, whose work tasks require the processing of personal data.
We only provide personal data confidentially and limitedly on the basis of agreements to our contractual partners, such as our subcontractors. Our contractual partners must commit to implementing adequate data security and processing personal data in accordance with the law in all respects. Personal data processors are bound by a duty of confidentiality.
Our website uses a TLS-encrypted HTTPS connection, so all personal data is protected in electronic form. In the browser, you can see this by the green lock on the left side of the address bar. If the data is in a manual format, it is stored in rooms locked from outsiders and destroyed securely.
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