Order and delivery terms

Delivery times and prices:

We ship all orders within 1-6 business days after the order is placed, excluding holidays.

Delivery costs outside Finland are 30 €.

In Finland costs are €10 and orders over €180 are free of delivery costs.

Return and exchange policy:

The subscriber has a 14-day exchange and return right . The right to exchange and return applies to unused and salable products in their original packaging.

The return of the order must be notified in advance using the return form found below or by announcing it by email to posti@ruukinkehraamo.fi .

Include the following information in the package with the return to speed up the processing of the return:

  • Order number
  • Order date
  • Date of receipt
  • Name
  • Address
  • Telephone number

The customer pays the costs of the return.

Return address:

Ruukki Kehräämö
Ruukinrantantie 6
FI-25660 Mathildedal, Finland
+358 44 372 1813


Return form: