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Major damage

Sale price€65,00

Please inform us via the attached message which product you purchased from us you would like to have repaired and what kind of damage it has sustained. We reserve the right to change the price and will contact you separately if a) repairing the damage proves to be particularly labor-intensive and we need to charge an additional fee for it b) if we determine that repairing the knitwear is so labor-intensive and expensive that it is no longer reasonable.

It is important that you send us the following information clearly written on paper along with your knitwear: your name, address, phone number, and the repair service order number you received when purchasing the repair service.

Please send your package to us at: Ruukin Kehräämö ja Puoti Oy / korjauspalvelu / Ruukinrannantie 6 / 25660 Mathildedal. Please select Teijo village shop as the delivery location.

The price of the repair service includes postage and handling fees of 10€. 

NOTE: We freeze all products arriving for our repair service for one week to guard against possible textile pests. After this, we repair the products in the order they were received. If you have any special requests regarding the repair schedule, please inform us in advance so we can confirm if your desired schedule is feasible.

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