
Single hole (max 1cm diameter) or seam tear (less than 5cm)
Please tell us in the accompanying message which product you purchased from us you would like repaired and what kind of damage it has.
It is important that you send us the following information clearly written on paper with your knitwear: your name, address, phone number, and the repair service order number you received when purchasing the repair service.
Send your package to us at: Ruukin Kehräämö ja Puoti Oy / korjauspalvelu / Ruukinrannantie 6 / 25660 Mathildedal. Please choose Teijo village shop as the delivery location.
The product repair is free for you. We charge 10€ for postage and handling.
NOTE: We freeze all products arriving for our repair service for one week to prevent potential textile pests. After this, we repair the products in order of arrival. If you have special requests regarding the repair schedule, please inform us in advance so we can confirm if your desired schedule is feasible.
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