
Single hole (diameter max 2cm) or seam tear (under 10cm)
Please tell us in the accompanying message which product you purchased from us you would like repaired and what kind of damage it has.
It is important that you send us the following information clearly written on paper with your knitwear: your name, address, phone number, and the repair service order number you received when purchasing the repair service.
Please send your package to us at: Ruukin Kehräämö ja Puoti Oy / repair service / Ruukinrannantie 6 / 25660 Mathildedal. Choose Teijo village shop as the delivery location.
The repair service price includes postage and handling fees of 10€.
NOTE: We freeze all products arriving for our repair service for one week to prevent possible textile pests. After this, we repair the products in order of arrival. If you have any special requests regarding the repair schedule, please inform us in advance so we can confirm if your desired schedule is feasible.
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